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CALL CENTRE in BANGKOK THAILAND FOR ALL
SERVICE BUSINESSES WORLDWIDE
This is your ONE STOP CALL SERVICE outsourcing website based in Thailand and we now offer you expert CALL CENTRE SERVICES with our trained English staff for all Companies whether overseas or based in Thailand.
What we offer fromThailand?
Call Centre is either ACD (Automatic Call Distribution) or IVR (Intelligent Voice Recognition) and we offer you Call Centre or Contact Centre right here in Bangkok Thailand at a fraction of the cost you will pay within your company. When a call is passed to our staff, we present the caller with the right answers to questions & information from your database & that has been collected along the way, such as caller ID, anything entered by the keypad, how long the call has been waiting, and whether this call has already been dealt with by anyone else —plus what info which might have been made already.
HOW WE RECEIVE MESSAGES :
Our staff will communicate via instant messaging while on a call, and are able to record calls plus can easily log into and out of your system, and answer the questions in a diligent manner. We keep a record of all messages and helpline to increase the FAQs required.
Our staff software is PC-based, with telephonic ability to use phone handsets to whatever degree you require. It’s important that the software is usable — involve our representatives from what will be our Call Centre to tell you if the software that seems to do everything you think they need will actually work in your environment without you having to change too many processes. Scripts for routing calls are easy for us to set up, with lots of samples provided for your business by us.
BOOST YOUR BUSINESS & WE CAN HELP YOU:
Outsourcing can help your organization gain a competitive edge over your competitors as we can help your organisation public service via our call center. You can also get access to specialized services for different business processes and thereby provide your customers with the best services in the world. This outsourcing can give your business a competitive edge. Outsource and take advantage of the benefits of outsourcing.
THAILAND SERVICES:
We can assist all Thai services to vet their foreign inquiries and callers by on the spot services that only English speakers can deliver. With timely deliveries and high-quality services you can impress your customers; get ahead of the competition and not worry about the salaries you would normally have to pay to have your own staff. Outsourcing can help you benefit from increased customer satisfaction and your customers will remain loyal to your organization. Remember one happy customer will bring in more but one unhappy customer will tell 5 others??
THAILAND COSTS:
We can give you maximum services with salaries cheaper than the west. No worries with late workers, or uniuons or having to pay holiday pay. Let us take over your Call Centre. Let us work for you at a fraction of the costs. No need for union involvement and we work on straight contract rates min 1 year. Payments made monthly with initial deposit downpayments and we will install the latest telephonic infrastructure that suits your needs and the English speaking experts to be on call. Not only that we make sure you get the best services possible.
CALL CENTRE SPECIALISTS
HAVE YOUR HELP DESK SETUP IN THAILAND
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